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GDPR Compliance

Last updated: May 26, 2026

1. Our Commitment to GDPR

radianz-core is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This document outlines how we meet our obligations under these regulations.

2. Data Controller

radianz-core acts as the data controller for personal information collected through our website and services. Our contact details are:

radianz-core
15 Morningside Road
Edinburgh EH10 4AZ
United Kingdom
Email: [email protected]

3. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: When processing is necessary to fulfill our service obligations to you
  • Legitimate Interests: When we have a legitimate business interest that does not override your rights
  • Legal Obligation: When we must process data to comply with legal requirements

4. Your Rights Under GDPR

You have the following rights regarding your personal data:

4.1 Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for multiple copies or manifestly unfounded requests.

4.2 Right to Rectification

You have the right to request correction of inaccurate personal data and completion of incomplete personal data.

4.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

4.4 Right to Restrict Processing

You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of the data.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

4.6 Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

4.7 Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.

5. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two additional months for complex requests.

6. Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection
  • Incident response procedures

7. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

8. Data Protection by Design and Default

We implement data protection principles into our processing activities and business practices from the design stage, including:

  • Data minimization
  • Purpose limitation
  • Storage limitation
  • Privacy by default settings

9. International Data Transfers

We do not routinely transfer personal data outside the United Kingdom. If we do need to transfer data internationally, we will ensure appropriate safeguards are in place.

10. Children's Data

Our services involve children and teenagers. We obtain consent from parents or legal guardians before collecting personal information about children under 16. Parents and guardians have the right to access, modify, or delete their child's personal data.

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Our standard retention periods are:

  • Client records: 7 years after last contact
  • Booking inquiries: 2 years
  • Marketing communications: Until consent is withdrawn
  • Website analytics: 26 months

12. Third-Party Processors

When we engage third-party processors, we ensure they provide sufficient guarantees of GDPR compliance through written contracts that specify their data protection obligations.

13. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: www.radianz-core.com

14. Updates to This Policy

We may update this GDPR compliance statement from time to time. The latest version will always be available on our website with the updated date clearly displayed.

15. Contact Information

For any questions about GDPR compliance or to exercise your rights, please contact us at:

Email: [email protected]
Address: 15 Morningside Road, Edinburgh EH10 4AZ, United Kingdom